Frequently Asked Questions
When will my order ship?
I try to mail out in-stock orders every week! (Once a while I might miss a week.)
How long does shipping take?
For all shipping related information, please refer to the “Shipping & Policies” page on the top menu.
I preordered some pins—when will they ship?
All preorder items ship according to the schedule laid out in the product descriptions. However, please keep in mind that pin production delays are very unpredictable ;w; I try to give as accurate estimates as I can with plenty of buffer time, but sometimes pins can take ~2 months to produce if unforeseen issues crop up. I post preorder status updates on the SHOP UPDATES page on the top left menu, so please check out that page too!
When preorder pins arrive, they will start being mailed at roughly indicated dates on the product page. I try to package preorders as soon as I receive the items from manufacturing companies, but mailing out all preorders in multiple batches may take a couple more weeks, meaning that if your order is part of later batches, it may ship a week or two later.
When will you restock an item?
Please send a restock inquiry in the "Contact" tab on the top menu or send an email to email@example.com. I do restock my shop several a year and the merch with more demand have a higher chance of being restocked.
I have suggestions for a merch I'd like to see you draw!
Ah, I'm honored that you want to see particular merch from me //// Please send merch suggestions using the "Contact" tab on the top, and I'll gladly consider!
I have a question that is not addressed above. How do I contact you?
Please don't hesitate to reach out to me via the Contact tab to the top, or you can email me at firstname.lastname@example.org! I prefer these two methods of shop-related communication over instagram or twitter. Thank you!