Refund policy

Cancellations & Exchanges: All sales are final, and are not eligible for cancellations, refunds, exchanges, or modifications once payment has been made. Please order when you know for sure you want the merch!

Damaged Items: All charms and pins are packaged securely in lots of bubble wrap and waterproof envelopes to make sure they arrive safely at your door. Califlair is not liable for damage of items during transit. Any damaged goods cannot be exchanged or be eligible for refund.

Lost Packages: Califlair will not refund or replace any lost packages. Once a package leaves my hands, I cannot control the actions of the shipping personnel. Tracking is automatically sent to the email associated to the order. 

With all this said, please don’t hesitate to contact me (hello @ califlair dot com) if you have any issues with your order—I’ll be happy to work something out with you!

*** Please make sure to check the contents of your package if anything is amiss, and reach out to me within 5 days of receiving if there are any issues! I cannot address any issues for orders that you received longer than 5 days ago (counting from delivered date on tracking page). ***