Califlair pinclub is a subscription-based product that will charge you monthly.

When you subscribe to Califlair Pinclub, you will receive monthly exclusive pins at a special discount!

Past pinclub pins can be purchased through the Secret Store, without the discount.

Unlike our previous Patreon Pinclub, shipping is not included in each tier pricing, and will be added to your charge when you check out. (This does not apply if you choose digital-reward-only Lunar tier.)

Exact pinmail shipping cost will depend on your region & the shipping method you choose.

Unlike flat rate shipping-inclusive tier pricing, this allows shipping to be charged fairly and accurately for each member.

Of course! But please note that shipping price will vary based on your region.

You will be charged upfront when you first join. Your monthly subscription will then automatically renew monthly on the same day until your membership is deleted.

If this is your FIRST PURCHASE of the membership, please make sure you are choosing the tier you want! Once you are charged immediately, you can't change tiers for that one month.

You can, of course, switch tiers for any future months, as long as you change it before your next charge.

Califlair Pinclub operates on a monthly payment system. For example, if you joined on January 19th, you would be charged on February 19. You may reschedule your charge date anywhere between 1-20 when you click [Subscriptions] in your account page.

*If your charge date is OUTSIDE of enrollment period, you will not receive rewards or refunds!

If you subscribe to this plan, you will receive ONE bulk pinmail total, containing 3 months' worth of pins in one package, at the end of the 3rd month.

The final checkout price includes 3 months' worth of pinclub pins PLUS 1 bulk delivery shipping fee. This means you will have to wait at least 3 months PLUS extra delivery time to receive these pins, but it will help save on shipping cost!

Please note that with this plan, you will be charged once every 3 months!

If you are are switching to or from Star [Hold my Pins! 3month Bulk Delivery], do NOT follow the steps below. Your instructions will be different, and they are outlined in the next question.

If you are switching to and from Lunar, Solar, or Star [monthly], please follow the instructions below!

If this is your FIRST PURCHASE of the membership, you cannot change your membership once your order is confirmed. We ask that you carefully consider your decision before purchasing your membership.

You can, of course, change your tier flexibly for any future months, as long as you switch before your next charge date!

If you are an existing subscriber and would like to upgrade/downgrade tiers, please follow the following steps:

1) Login to My Account on our store. Click Subscriptions, in the leftside bar. Click on your Active Subscription

or accessed via the link in each subscription email.

2) in the ITEMS section, please click EDIT

3) ADD ITEM and add your desired tier.

* If you are Lunar member upgrading to Solar or Star, please add your shipping address first!

4) REMOVE your old tier.

5) Click SAVE

If you are charged for two tiers because you have not cancelled the other, please reach out to us immediately for troubleshooting before the 20th. We cannot do anything for you past that date, if you end up receiving the rewards from two tiers.

To do this, you will have to cancel your existing subscription altogether and resubscribe before your next charge.

Example: If you join September as a monthly member, you have already been charged, and will receive your reward that month.

However, let's say you change your mind and wish to save on shipping by choosing our bulk delivery option for the next 3 months. You may cancel your pin membership, but please wait until October 1st to resubscribe as a bulk delivery member. If you resubscribe from Sept 1-20 during open enrollment, you will receive 2 pinmails for September!

This applies as well if you want to move from Bulk Delivery -> Monthly, you may cancel anytime, but only resubscribe after your bulk delivery subscription ends, otherwise you will receive repeat pinmail!

Absolutely! If you're not interested in any month's design for any reason, but would still like to be enrolled automatically for the month afterwards, you can skip a month's membership before your next charge.

1) Login to My Account on our store. Click Subscriptions, in the leftside bar. Click on your Active Subscription

or accessed via the link in each subscription email.

2) Click on Skip Payment for the upcoming months(s) you wish to skip.

You may unskip any time you wish, before the charge date.

*PLEASE NOTE: You can only skip rewards if you are paying on a monthly basis. This does not apply to bulk delivery members who already paid for 3 consecutive months!

In the event that the monthly pin reveal is delayed, we will send an email to current subscribers with the option to reschedule their payment.

1) Login to My Account on our store. Click Subscriptions, in the leftside bar. Click on your Active Subscription

or accessed via the link in each subscription email.

2) Under BILLING SCHEDULE Click on RESCHEDULE

3) Please reschedule it to a later date between 1-20.

* members who change the charge date outside of the 1st-20th, will not receive any rewards or refunds.

4) Please note that subsequent months can take some time to readjust to your newly chosen charge date.

1) Login to My Account on our store. Click Subscriptions, in the leftside bar. Click on your Active Subscription

or accessed via the link in each subscription email.

2) Pause/ Cancel button.

Pausing a membership saves your previously added information. You can resume your membership anytime. Please note that the system will pause your subscription indefinitely until you reactive it.

If you no longer wish to be part of the club, please be sure to cancel your membership.

Cancelling your membership deletes your information. So if you wish to rejoin, you must do so within open enrollment.

Refunds or cancellations will not be issued for ANY reason.

Members are solely responsible for managing, pausing, canceling, and/or renewing their monthly membership. Califlair is not liable for charges taken if you forget to cancel/pause your membership.

If you need to cancel your membership, make sure that it is canceled before your unique charge date.

You will receive an email alerting you that your card has been declined on the day of your membership renewal.

It is a subscriber's responsibility to find another method of payment during the open enrollment period (1st-20th). Please note that any payment made after the 20th will slip through the system.

If your charge goes through after the 20th, please be sure to reschedule your subsequent charge dates and email us for troubleshooting.

If you miss the month's payment, you can purchase the design at a later date through the Secret Store, at standard pricing.

Although we are a pinclub, we do offer a digital-rewards-only $4 Lunar tier! Signing up for Lunar tier will access to the Secret Store & mobile wallpaper rewards, along with a 10% discount code.